Servicenow Training Institute In Madhapur Hyderabad

Servicenow Training Institute In Hyderabad, Madhapur, Gachibowli

ServiceNow Certification Training, We offer Classroom and Online Servicenow Training in Hyderabad, we have real time industry faculty in our institute we teach real time scenarios as like current industry we have limited batches and flexibility timings.

Classroom & Online Training

Our Course Designed Certification Level Training With Realtime
Duration : 40 Hourse


Industry standard projects and assignments will provide
Training will be more Practical with Hands-on

Call +91 9581309804

Servicenow Certification Training in Hyderabad

ServiceNow a set of practices for IT Training that focuses on Real time industries, ServiceNow is published as a series of core volumes, each of which covers a different ServiceNow life cycle stage. The guidance covers the entire service lifecycle from the identification of business then IT requirements, to designing and embedding a solution to maintaining the new service through continuous review and improvement.

Lucid IT training is one of the best Servicenow training institutes in HyderabadLucid IT training institute offers a certification course in ServiceNow. ServiceNow is a cloud-based application which is used to make the organisation’s daily tasks easier. ServiceNow is a popular software program which is used by most of the MNC’s to perform daily activities. This course has been specially designed to meet the requirements of the industry and to develop the aspired student’s skill sets Lucid IT training institute had designed this course under the guidelines of the experts of this industry according to its usage in the market. Lucid IT training is a reputed institute in Madhapur which is known for its specialized training courses in Hyderabad. Lucid IT training institute has the presence of experienced trainers who can help the students to understand the course well.

Also We are Providing Latest Technologies like Big Data, Hadoop, Python, Angular

What is ServiceNow

ServiceNow is a cloud-based platform which includes platform-as-a-service (PaaS) enterprise service management software for human resources, law, facilities management, finance, marketing, and field operations etc. ServiceNow is specialized at ITSM applications which provide form-based workflow application development. It performs all the tasks and activities of the workflow over the cloud. It comprehensives the workflow and supports real-time communication, collaboration, and resources sharing. ServiceNow easily gets integrated with other tools like Salesforce, JIRA, SharePoint, and BMC Remedy Action Request System for maintaining the easy workflow in the organisation.

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About the Servicenow Course?

Lucid IT training institute offers Classroom-based ServiceNow training in Madhapur Hyderabad. The entire training includes the main fundamental architectural, technical elements and implementation planning considerations and tasks of ServiceNow program.

In ServiceNow Classroom Training Program, you will understand the features and uses of ServiceNow user interface and many other numerous software applications. We provide in-depth knowledge of Service Now tools like ServiceNow Administration and ServiceNow Integration which are essential in an organisation. We also provide real-time exposure of ServiceNow projects which help you to understand the workflow in the organisation. This training also offers role-based scenarios to show the workflow and its interactivity of the ServiceNow platform. Along with implementation tasks, this course provides a detailed overview of Service-Now and its mandatory dependencies which are essential for a candidate to understand the entire software of ServiceNow.

Objectives of the Servicenow Course

The main objective of the course is to explain the detailed architecture, technical components, and implementation planning which are essential in managing the business or organisation’s functioning like configuring the UI and out-of-box applications, setting up Self-Service, managing Service CatLog, setting up and maintaining users, adding CIs (Configuration Items) to the CMDB, customizing messages and prompts, using workflow, reports, BSM (Business Service Map) and email notifications, integrating with legacy systems, LDAP and external web-services, and running Mid server (Discovery), Monitoring the business services through Service Mapping and store alerts/events inside Event Management etc. With this training, you can design, configure and maintain your ServiceNow investment, and acquire the skills you required to work productively.

Why a Certification Servicenow Course?

ServiceNow was introduced in 2012 and within no time it had set up the new way of working force in the organisation by introducing the cloud-based services in the organisation.

Within no time it created a huge and cross-departmental platform which functions the enterprise cloud solutions which are built on top of all other applications. Service now is being used by most of the world’s top MNC’s. ServiceNow professionals are earning very high salaries than compared to other technology professionals. This has reduced the presence of human force but increased the demand for trained ServiceNow professionals.

Who should do the Servicenow course?

  • Job seekers
  • Graduates
  • People working on ITIL and using ServiceNow tool who want to further enhance their knowledge in ServiceNow
  • Students

Job Roles

There are many job roles which is assigned specially for ServiceNow professionals. Amongst them, the mandatory job roles which every company prefer to have been a ServiceNow Professional are

Servicenow Course FAQ

How the trainers would be?

We include only Real time Trainers as they will be handling the Live projects. The trainers will be very interactive and focused. As all are from real time works the classes would be very interesting and easy in understanding.

Is there any back up?

Yes we will give you 100% Backup on each class. For online classes each class will be recorded and offline classroom sessions will be handled by the trainers by clearing your Queries.

How the practical’s will be done?

The ServiceNow Practical’s would be done under the vigilance of the trainer by providing the environment and server access by us. The Live Time Projects are set as Practical’s for your Hands on experience of ServiceNow Course learning.

Does online classes are available?

Yes, we also avail Servicenow online classes and Fast track classes. We access online classes through GoTo Meeting, Zoom. We also provide backup for each class by recording and Queries clearance by trainers.

Modes of ServiceNow Training we offer?

We offer total three Modes. Like:

Online classes: All the courses which we provide are also available on online Live with Goto meeting With recording facility for backing up the content.

Offline/Classroom classes: We will provide classroom sessions both for individuals and for group class. This will be done by your selections of timmings such as:

Weekend’s mornings: The sessions will be taken for your course on this particular timings’ of mornings on the weekend.

Weekend’s evenings: The sessions will be taken for your course on this particular timings’ of evenings on the weekend.

Daily mornings: The sessions will be taken for your course on this particular timings’ on morning daily.

Daily evenings: The sessions will be taken for your course on this particular timings’ on morning daily

Fast track classes: For these kind of classes the cost and duration will be separate compared to the rest of the course schedules and timings’ of other classes. In this the duration will twice less compared to regular course duration. Suppose a 50 day course will be cleared in 10 to 15 days or up to 20 days based up on the requirement.

How the price would be/ is there any discount?

Yes We will give Discount, The price would be varying from individual to others (more than 2). The price would also be vary based upon the mode you select either it is online, offline, fast track. And any one refereed we will give discount  

Who can learn Service now?

Anyone who are interested can learn Servicenow course. Most of our customers are from various different backgrounds. Even the people who are in real time work are also interested in learning this course.

Is there any refund on cancellations of registrations?

The refund will be on your request for cancellations on before 48hrs of registration. Kindly make a note that processing for cancellation would take 15 to 20 days time.

What type of certification will be given?

The Serviecnow certification will be given by us on the name of our Lucid IT Training Institute for each and every course that we provide. This will enhance in your career for job opportunities. We will Provide Servicenow Certification Level Training in Hyderabad

Will there be any real time involvement?

Yes, you will be in real time projects which will be done under the guidance of the trainer. Our Servicenow Course designed industrial level with hands-on traiing

ServiceNow Course Cotent

Introduction to ITIL

  • Introduction to ITSM
  • Incident Management
  • Problem Management and change management
  • Knowledge article
  • Service Request Management
  • Configuration Management Database

Introduction to SERVICENOW

  • Tool Introduction
  • Releases
  • User Licenses
  • Using Wiki and Community

Configuration Management Database (CMDB)

  • Creating the tables
  • Creating the fields
  • Asset Management
  • CMDB relations
  • BSM map

Basic Administration

  • Customizing Home Pages
  • Form Layouts and list layouts
  • Adding Users to Groups
  • Granting Roles to Users
  • Introducing Applications and Modules
  • Creation of tables and Modules
  • Creating tickets and raising Requests
  • Creating SLA’s
  • Performance Metrics
  • Creating the new sections
  • Adding the related list and related links
  • Creating the templates
  • Risk assessment for change

Advanced Administration

  • UI Policies, Notifications
  • Surveys
  • Plugins
  • Dictionary Entries and Overrides
  • Data Policies
  • ACL
  • Exporting the Data from Service-Now
  • Update sets
  • Import sets



  • Business Rules
  • Client Scripts
  • UI Actions
  • UI Policy
  • Script Includes
  • Scheduling Jobs
  • Event management
  • Events
  • Alerts
  • Mid server


  • Bar Charts
  • Pie Charts
  • List Reports
  • Pivot Tables
  • Scheduling Reports

Cloning and Upgrades

  • Need For cloning and ways to implement
  • Upgrading the instance for new Release

Import Sets

  • Loading Data of different Formats
  • Using Data Sources
  • Using Transform Maps and Transform scripts

Service Catalog

  • Creating Catalog Items using Variables and Variable
  • Creating Record Producers
  • Design the flow using Workflow
  • Creating Execution Plans
  • Writing Catalog Client Scripts and Catalog UI Policies
  • Basic knowledge of Service portal


  • Creating Workflows on different tables
  • Approvals using workflows
  • Using Different Activities in workflows

SOAP, REST, LDAP Integration
Service now to third party tool Integrations

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