Servicenow Training Institute In Hyderabad, Madhapur, Gachibowli
ServiceNow Certification Training, We offer Classroom and Online Servicenow Training in Hyderabad, we have real time industry faculty in our institute we teach real time scenarios as like current industry we have limited batches and flexibility timings.
Classroom & Online Training
Duration : 40 Hourse
Projects
Training will be more Practical with Hands-on
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Servicenow Certification Training in Hyderabad
ServiceNow a set of practices for IT Training that focuses on Real time industries, ServiceNow is published as a series of core volumes, each of which covers a different ServiceNow life cycle stage. The guidance covers the entire service lifecycle from the identification of business then IT requirements, to designing and embedding a solution to maintaining the new service through continuous review and improvement.
Lucid IT training is one of the best Servicenow training institutes in Hyderabad. Lucid IT training institute offers a certification course in ServiceNow. ServiceNow is a cloud-based application which is used to make the organisation’s daily tasks easier. ServiceNow is a popular software program which is used by most of the MNC’s to perform daily activities. This course has been specially designed to meet the requirements of the industry and to develop the aspired student’s skill sets Lucid IT training institute had designed this course under the guidelines of the experts of this industry according to its usage in the market. Lucid IT training is a reputed institute in Madhapur which is known for its specialized training courses in Hyderabad. Lucid IT training institute has the presence of experienced trainers who can help the students to understand the course well.
Also We are Providing Latest Technologies like Big Data, Hadoop, Python, Angular
What is ServiceNow
ServiceNow is a cloud-based platform which includes platform-as-a-service (PaaS) enterprise service management software for human resources, law, facilities management, finance, marketing, and field operations etc. ServiceNow is specialized at ITSM applications which provide form-based workflow application development. It performs all the tasks and activities of the workflow over the cloud. It comprehensives the workflow and supports real-time communication, collaboration, and resources sharing. ServiceNow easily gets integrated with other tools like Salesforce, JIRA, SharePoint, and BMC Remedy Action Request System for maintaining the easy workflow in the organisation.
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About the Servicenow Course?
Lucid IT training institute offers Classroom-based ServiceNow training in Madhapur Hyderabad. The entire training includes the main fundamental architectural, technical elements and implementation planning considerations and tasks of ServiceNow program.
In ServiceNow Classroom Training Program, you will understand the features and uses of ServiceNow user interface and many other numerous software applications. We provide in-depth knowledge of Service Now tools like ServiceNow Administration and ServiceNow Integration which are essential in an organisation. We also provide real-time exposure of ServiceNow projects which help you to understand the workflow in the organisation. This training also offers role-based scenarios to show the workflow and its interactivity of the ServiceNow platform. Along with implementation tasks, this course provides a detailed overview of Service-Now and its mandatory dependencies which are essential for a candidate to understand the entire software of ServiceNow.
Objectives of the Servicenow Course
The main objective of the course is to explain the detailed architecture, technical components, and implementation planning which are essential in managing the business or organisation’s functioning like configuring the UI and out-of-box applications, setting up Self-Service, managing Service CatLog, setting up and maintaining users, adding CIs (Configuration Items) to the CMDB, customizing messages and prompts, using workflow, reports, BSM (Business Service Map) and email notifications, integrating with legacy systems, LDAP and external web-services, and running Mid server (Discovery), Monitoring the business services through Service Mapping and store alerts/events inside Event Management etc. With this training, you can design, configure and maintain your ServiceNow investment, and acquire the skills you required to work productively.
Why a Certification Servicenow Course?
ServiceNow was introduced in 2012 and within no time it had set up the new way of working force in the organisation by introducing the cloud-based services in the organisation.
Within no time it created a huge and cross-departmental platform which functions the enterprise cloud solutions which are built on top of all other applications. Service now is being used by most of the world’s top MNC’s. ServiceNow professionals are earning very high salaries than compared to other technology professionals. This has reduced the presence of human force but increased the demand for trained ServiceNow professionals.
Who should do the Servicenow course?
- Job seekers
- Graduates
- People working on ITIL and using ServiceNow tool who want to further enhance their knowledge in ServiceNow
- Students
Job Roles
There are many job roles which is assigned specially for ServiceNow professionals. Amongst them, the mandatory job roles which every company prefer to have been a ServiceNow Professional are
SERVICENOW COURSE CONTENT
Introduction to ServiceNow
- What is Service-now?
- What is SaaS?
- What is PaaS?
- Browser supportability
- Logging in to Service-now
- Introduction to Cloud
Basic Administration
- User Administration
- Granting Roles
- Creating tickets and raising Requests
- Crating Menus
- Form Layouts and list layouts
- Introducing Applications
- Creating Modules
- Customizing tables
- Dictionary Entries and Overrides
- List Controls
Advanced Administration
- UI Policies
- UI Actions
- Access Controls (ACLs)
- Dictionary Entries
- Email Notifications
- Import sets
- Data Polices
- Business Rules
- Client Scripts
- Transform Maps
- Scheduled jobs
- Loading Data of different Formats
- Creating incidents and change using record producers
- Creating Order Guides
Customization
- Creating Custom Table
- Creating custom application
- Creating Fields and Menus
- Creating Workflows
- Approval Mapping
- Using other workflow activities
- Creating Service Catalog
- Creating Service Level Agreements and Operational Level Agreements
Integrations
- Basics of LDAP Integrations for User Import
- Overview on Web Services
- Direct Web Services
- Transform Map Web Services
- Overview on MID Server Installation
Reporting
- Bar Charts, Pie Charts, List Reports, Pivot Tables
- Scheduling Reports
- Making Gauges
System Upgrades
- Needs for cloning and ways to implement
- New Releases
- New Features
ITIL Process
- Overview on Incident Management
- Overview on Change Management
- Overview on Problem Management
- Overview on Knowledge Management
- Overview on Service Catalog
Configuration Management
- Classes in CMDB
- Mapping Configuration Item to Asset Records
- Relating Configuration items
Content Management
- Introduction to CMS
- Creating Sites
- Creating Pages
- Login Rules
ITSM Modules experience
- Incident Management
- Problem Management
- Change
- Knowledge
- SLA
- Service Catalog
- Customer Service Management
- Project Portfolio
- Contract Management
- Governance and Risk Compliance
- Demand Management
- Survey Management
- Service Portal
Non ITSM Experience
Integrations experience
Integration with Monitoring tools – Nim soft and CASOI integration
Data Migration Project : API or Manually data import
- HPSM to Service now
- Remedy to Service now
- CA to Service now
LDAP and SSO Experience
Scripting
Tables Creations
Field Creation
UI policies
Client scripts
OnLoad,
OnSubmit
OnChange
OnCellEdit
- Glide Record
- Glide System
- Glide Form
- Business Rules
Before
After
Async
Display
- Data Policies, Access Control, Notification mail scripts,
- Schedule jobs, Script Include, Creation of dynamic reference Qualifier
- UI actions, Views , View Rules, catalog client script
- Catalog ui policy, workflows
- Catalog items, record producer, Inbound actions, Templates
Relationships
- Dictionary override, defining field attribute
- Business Rules, field styles
- Email to ticket conversion
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SERVICENOW TRAINING IN HYDERABAD - FAQ's
1.Classroom training
2. Online training
3. Weekend Training
4. Corporate training.
1. Functional consultant.
2. Administrator.
3. Process architect.
4. Developer.
5. Technical consultant.
6. Business or process analyst.
7. Platform owner.
8. Technical lead.
1. Integration of business tools
2. Return of investment is improved
3. Enhanced Skill & Knowledge
4. Professional Advancement
5. High Demand
